Privacy Policy

Your privacy and data security are our top priorities.

At iFixPro, we value the trust you place in us. This policy explains how we collect, use, and protect your information when you visit our website or use our repair services.

1. Information We Collect

When you book a repair or make an inquiry, we collect the following details:

  • Contact Information: Name, phone number, and email address.
  • Device Information: Brand, model, and IMEI/Serial number of the device.
  • Service Data: Technical details regarding the specific fault and repair history.
Data Privacy Guarantee

We may request your device passcode solely for technical testing purposes. We never access your personal photos, videos, messages, or financial data without your explicit consent.

2. How We Use Your Data

Your information is used exclusively for the following purposes:

  • To provide real-time repair status updates via WhatsApp or SMS.
  • To manage and validate warranty claims for your repairs.
  • To improve our service quality and diagnostic accuracy.

3. Third-Party Sharing

We respect your privacy. iFixPro does not sell, trade, or rent your personal data to any third-party marketing agencies. Your data remains secure within our encrypted internal systems.

4. Security Measures

We implement a variety of security measures to maintain the safety of your personal information. Devices submitted for repair are stored in a secure environment and handled only by certified technicians.

5. Contact Us

If you have any questions regarding this Privacy Policy or your data, please feel free to reach out to our support team:

Email: support@ifixpro.com

Business Hours: Mon - Sat, 10:00 AM - 08:00 PM